9/26/23, 6:49 AM SLP – BHA320 Management of Health Programs (2023AUG14FT-1)

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Module 4 – SLP

HEALTH CARE OPERATIONS AND QUALITY

Assignment Overview

According to the Agency for Healthcare Research and Quality (2002), “a central goal
of healthcare quality improvement is to maintain what is good about the existing
healthcare system while focusing on the areas that need improvement” (para. 2).
This assignment will familiarize you with the quality improvement (QI) approaches
and models that health care administrators can effectively apply.

SLP Assignment

You are a junior administrator in a hospital. You have been asked by HR to do a
presentation to introduce new administrative hires to quality improvement.

To create your presentation, please locate the following book in the Trident Library:

Nash, D. (2019). The healthcare quality book: Vision, strategy, and tools. (4th ed.)
Chicago, IL: Health Administration Press. Retrieved from Trident Online Library.

Review Chapter 1, Overview of Healthcare Quality. There are five
approaches/models of quality improvement discussed in Chapter 1.

Create a 6- to 8-slide PowerPoint (PPT), not including your introduction or reference
slide, to discuss three of the five approaches/models of quality improvement
discussed. Your presentation should address the following explicitly:

1. Explain the importance of using quality improvement in healthcare.

2. Highlight the steps, stages, or processes of the three selected
approaches/models and provide an operational example for each that could be
applicable in a health care clinical or administrative setting.

SLP Assignment Expectations

1. Speaker notes, citations, and a reference slide are required. Your speaker’s notes
should expand on the information presented in your slides.

2. Conduct additional research to gather sufficient information to support the
information presented in the PPT.

Listen

9/26/23, 6:49 AM SLP – BHA320 Management of Health Programs (2023AUG14FT-1)

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3. Support your paper with peer-reviewed articles, with at least 3 references. Use
the following link for additional information on how to recognize peer-reviewed
journals:
http://www.angelo.edu/services/library/handouts/peerrev.php

4. You may use Purdue OWL to assist in formatting your assignment:
https://owl.english.purdue.edu/owl/resource/560/01/